Privacy Policy

Privacy Policy

Introduction

Welcome to https://burst-pipe-water-damage-mckinney-tx.ecojohns.com (hereafter referred to as “Burst Pipe Water Damage McKinney TX,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users when:

  • You use our applications or services as an authorized user, whether on a personal or professional level.
  • You visit our website(s) linked to this policy.
  • You engage in communication with us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and provide quality services. The categories of data we gather include:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile pictures.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Data related to your financial status or transactions, if voluntarily provided.
  • Purchase Information: Items bought from us, purchase dates, quantities, and associated transaction IDs.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet.
  • Location Data: Geographic location data when you interact with our services, typically obtained through GPS.
  • Feedback: Any comments, reviews, or ratings you choose to share with us.
  • Social Media Information: Details from social media platforms when you connect your accounts to our services (e.g., Facebook, Twitter).
  • Product Information: Preferences, interactions, and feedback related to our products or services.

We collect this data through various methods, including direct user input, tracking technologies, analytics tools, and third-party service providers.

Cookies

To enhance your experience and improve our services, we use cookies, which are small text files stored on your browser. Our cookie policy categorizes them as:

  • Strictly Necessary: Essential for navigating our website and using its core features.
  • Preference: Remembering user preferences to personalize content.
  • Analytics: Tracking website usage statistics to understand how users interact with our site.

Users have the option to control non-essential cookies through our built-in Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Processing transactions and providing related services.
  • Maintaining user accounts and managing access to services.
  • Personalizing content and advertising based on user preferences.
  • Complying with legal obligations and resolving disputes.

Once the retention period expires or when data is no longer needed for these purposes, we delete or anonymize the information securely.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit using industry-standard protocols.
  • Secure third-party processing partners who adhere to strict privacy guidelines.
  • Regularly updated security software and systems to mitigate potential risks.
  • Access controls and employee training to ensure data protection.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian who believes we have collected such data, please contact us at the address provided below, and we will take immediate steps to delete it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of inaccurate information.
  • Erasure or deletion of your data upon request (right to be forgotten).
  • Restriction or objecting to the processing of your data in specific circumstances.
  • Data portability, allowing you to transfer your data to another controller.
  • The right to withdraw consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal.
  • Non-discrimination for exercising your data protection rights.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team using the details provided below. We will respond within a reasonable timeframe.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be posted on our website with an updated effective date. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, concerns, or requests regarding privacy, data protection, or this policy, please contact us:

We value your trust in our commitment to privacy and data security.